Frequently Asked Questions (FAQs)
Everything you need to know about Crit'Air clean air stickers
A Crit’Air sticker, also known as a Clean Air Certificate, is a colour-coded vignette required for vehicles driving in certain French cities. It classifies vehicles based on their emissions, promoting environmental sustainability by reducing pollution in urban areas.
You need a Crit’Air sticker to legally drive in designated low-emission zones (ZCR) and certain urban areas during pollution peaks in France. This includes both residents and foreign visitors. Not having one can result in fines and restricted access.
Crit’Air stickers are used in various French cities, including Paris, Lyon, Grenoble, and Lille, among others. These cities have established low-emission zones to improve air quality. Check local regulations for specific zones and restrictions. Once obtained, your Crit’Air sticker is valid in all French cities that have implemented LEZs.
Yes, you will need to order a new sticker.
Replacement stickers are not issued. You will need to apply for a new sticker.
You can order one here.
Vehicles are categorised based on their type, fuel, and date of registration. Categories range from 0 (electric and hydrogen vehicles) to 5 (older, more polluting vehicles). Simply upload your V5C and we will determine your vehicle category.
Applying for a Crit’Air Sticker is simple:
- Visit our order page.
- Enter your vehicle details.
- Provide necessary documentation (e.g., vehicle registration).
- Complete the payment process.
- Your sticker will be mailed to you.
It can take up to 3 days for you to receive the sticker via email. You will then receive a physical sticker within 2-3 weeks, depending on postal times. We recommend applying well in advance of your travel dates to ensure timely delivery.
If you don’t receive your sticker within the expected timeframe, please contact our customer support team. We’ll assist you in tracking your order and ensuring you receive your sticker.
No, each Crit’Air sticker is specific to the vehicle for which it was issued. You must obtain a separate sticker for each vehicle.
The Crit’Air sticker should be placed on the inside of the windshield, in the lower right-hand corner (passenger side). Ensure it is visible from the outside.
Yes, foreign-registered vehicles are also required to display a Crit’Air sticker when driving in French low-emission zones. You can apply for a sticker using your vehicle’s registration details.
Driving in a low-emission zone without a valid Crit’Air sticker can result in fines ranging from €68 to €135. Repeated violations can lead to higher penalties.
No, there is no option to purchase a Crit’Air sticker in France. You must order it in advance.
Unfortunately, Crit’Air stickers are non-refundable. Once issued, they cannot be canceled or refunded.
Vehicles registered before January 1997 and motorbikes or scooters registered before June 2000 are exempt because they are not allowed to enter the zones where restrictions apply.
We have a dedicated webpage with full instructions on how to upload your V5C.
For any questions or assistance, please contact our customer support team via our Contact page. We’re here to help!